OverviewThe MMA Sales Admin Manager is responsible for ensuring a positive customer experience personally and through coach supervision. They deliver great member service along with private training and supplement revenue. Responsibilities include addressing member concerns, employee relations issues, scheduling, time‑keeping, and enforcing company and club policies. The role requires 7‑day weekly availability including mornings and nights.ResponsibilitiesSell and conduct private training and small group training with members.Execute prospecting strategy, conduct guest tours, and complete sales of staff as needed through turn‑over process.Service introductory PT packages, build value, and re‑sign clients to full programs for coaching staff.Prospect members in person and digitally to generate complimentary consultations to sell personal training programs.Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs.Assist in all revenue‑generating activities such as complimentary workouts, supplement booths, body‑fat tables, seminars, workshops.Achieve monthly revenue objectives for private training and supplements.Review daily club sales performance and employee statistics with fitness manager, VP of fitness, and staff; identify issues and clarify behaviors.Administer company policies related to the sales process.Schedule and manage client appointments independently; coordinate with clientsto arrange sessions and services.Maintain up‑to‑date scheduling records,



adjust for changes or cancellations.Oversee full scheduling lifecycle for client appointments.Work with fitness manager to ensure coaches are productive, revenue and service goals are communicated, and club remains on track to meet financial goals.Set monthly, weekly, daily goals; conduct meetings with coaches to review performance and operations; offer direction, motivation, guidance.Handle member service matters such as tours, explaining services, signing up for training agreements.Mediates member issues and concerns timely; elevate issues when appropriate.Perform administrative and housekeeping duties as needed.Alert operations staff of repairs and maintenance; conduct daily facility walk‑throughs.Supervise coach sales activities; review agreementsand prepare daily paperwork.Comply with operational procedures and follow‑up through compliance checks.QualificationsIn-depth knowledge of personal training techniques from assessment to program design, and sales.In‑depth experience and thorough MMA technical ability related to striking/grappling (required for MMA Sales Admin Manager).Ability to operate and adjust all fitness equipment.Knowledge of company policies, practices, and procedures,



including emergency and safety procedures.Strong interpersonal and communication skills; friendly, enthusiastic,positive attitude.Customer‑service focus; professional responses to guest, member, staff requests.Ability to understand and follow oral and written instructions; clear concise communication.Strong organizational skills; understanding of basic record‑keeping and ability to prioritize multiple tasks.Computer proficiency; basic skills in Microsoft Word and Excel.Adherence to meal and rest break periods; must clock in andout for all shift times.Minimum of one certification recognized by UFC Gym.Current CPR/AED certification.High school diploma or GED; four‑year degree preferred.Minimum 2 years of related experience; management/employee relations experience preferred.Physical: stand regularly; lift up to 45+ pounds; perform daily duties involving lifting, squatting, bending, reaching, spotting, prolonged standing and walking.BenefitsBonus based on performanceDental insuranceEmployee discountsFree uniformsHealth insuranceOpportunity for advancementTraining & developmentTuition assistanceVision insuranceWellness resourcesCompensation$85,****** - $140,****** per year.EEO & LegalUFC GYM is an equal opportunity employer. If you have a disability under the Americans with Disabilities Act or a similar law and wish to discuss potential accommodations related to applying for employment at our company, please contact us at ************** or ******.#J-*****-Ljbffr#J-18808-Ljbffr

📌 Mma Sales Admin Manager (Brea De Aragón) - $85,000 - $140,000 A Year (Madrid)
🏢 UFC Gym
📍 Madrid