20 oct
|
Mercier Consultancy MD
|
España
20 oct
Mercier Consultancy MD
España
Norwegian Speaking Search Engine Customer Expert
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and human capital firm specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, facilitating exceptional career opportunities in the Information Technology sector for professionals worldwide.
Job Overview
We are currently seeking a motivated professional to join our client's integral team in Athens for a Norwegian Speaking Search Engine Customer Expert position in Greece. This role sits at the intersection of customer experience and advanced IT services, providing high-quality technical support and search engine optimization guidance for one of the world's most influential technology brands.
Key Responsibilities
• Act as a primary point of contact for users, providing expert technical support within the Information Technology sector
• Optimize search engine experiences by providing analytical insights and troubleshooting technical queries in Norwegian
• Maintain high levels of customer satisfaction by delivering precise, professional, and efficient solutions
• Stay updated on the latest IT trends and search engine product developments to provide informed advice
• Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance
• Ensure all service level agreements (SLAs) are met while adhering to company guidelines and quality standards
• Contribute to the continuous improvement of knowledge base documentation and internal IT processes
Requirements
• Native or fluent Norwegian (spoken and written)
• Valid EU passport (mandatory)
• Strong proficiency in English for professional collaboration within our international IT environment
• Proven interest in technology and an aptitude for navigating complex software interfaces
• Strong problem-solving skills and the ability to work
📌 Norwegian Speaking Search Engine Customer Expert (España)
🏢 Mercier Consultancy MD
📍 España