19 oct
|
Babel Profiles
|
Barcelona
19 oct
Babel Profiles
Barcelona
Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak English at a Bilingual proficiency or equivalent, then this is an amazing professional opportunity for you!
ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region.
Key languages
Bilingual proficiency or equivalent in English
Advanced level of another language will be a plus
Main responsibilities
Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)
Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
Managing cases and E-commerce questions using the software tools provided
Core skills/experience
Able to work from Barcelona
Enjoy taking care of and helping people
Knowledge of Social Networks would be highly valued
Team player who is also able to work independently
Attentive, empathetic, adaptable and proactive
Good communication skills
Passionate about sports
Eager to learn
What's on offer
Temporary contract starting in November/December, until February (with possibility to be extended)
Monday to Friday 09:00 to 18:00
Ticket restaurant (10€ per working day)
Employee discount on ASICS products
Free gym at the office
Modern working environment
Joining an international company that is a premium True Sports Performance brand
Our recruitment process
Step 1: Interview with our Recruiter to get to know you better
Step 2: Interview with the Hiring Manager and Team Leader
At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.
📌 Customer Service Advisor (ASICS) with English - Temporary position (Barcelona)
🏢 Babel Profiles
📍 Barcelona