Bureau- Full time Customer support representative French/English (Valencia)

Bureau- Full time Customer support representative French/English (Valencia)

20 oct
|
Concentrix Spain Business Process Outsourcing S.L.U.
|
Valencia

20 oct

Concentrix Spain Business Process Outsourcing S.L.U.

Valencia

Job Title: Customer Representative (French -speaking) - On-site LP02
Job Description Experience the power of a game-changing career Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona or Valencia (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.
Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands
Maintain service and product knowledge and expertise
Escalate potential service issues
Monitor and report on customer service performance
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Are proficient or bilingual in French plus fluent in English
Have good disposition to work in a customer service environment
Have customer care skills – ability to listen to and understand the customers’ need
Windows/MS Office/ internet configuration





We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle:

- 39 hours/week permanent contract: Monday to Friday: 08:30 to 17:30
- Full paid training on the company and the project you'll be working on
- At Concentrix, we invest in our game‑changers because we know that when our people thrive, our clients and their customers thrive.

English (Required), French (Required)
Time Type: Full time
We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world’s best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand‑defining experiences. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

📌 Bureau- Full time Customer support representative French/English (Valencia)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Valencia

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