Position: Operations & Customer Service Coordinator (Spanish speaker)
Location: Palma de Mallorca Spain
Model: On-site
Employment type: B2B contract
Salary: 20000 Euros gross annually other benefits
DUTIES AND RESPONSIBILITIES:
Clean inspect and prepare complete golf club sets for each rental booking
Check every set contains the correct clubs bags and accessories and is presented to a high standard
Coordinate and carry out equipment deliveries and collections at agreed customer locations
Manage reservations scheduling stock availability and equipment returns
Respond professionally to customer enquiries calls and emails resolving issues promptly
Track golf sets identify missing or damaged equipment and maintain accurate records
Take ownership of the daily workflow ensuring all orders are ready and delivered on time
Help improve operational efficiency and the overall customer experience
REQUIREMENTS:
Excellent spoken and written English
Strong organisational and time-management skills
Practical hands-on approach happy to clean handle and transport golf equipment
Confident dealing with customers and coordinating multiple daily bookings
Good computer skills including email and booking systems
Reliable punctual and comfortable working independently
Full driving licence
Based in Palma de Mallorca or within reasonable commuting distance
Versátil during busy golfing and holiday periods
Comfortable working as a self-employed contractor invoicing for services
Advantages
Spanish language skills
Knowledge of golf equipment or an interest in golf
Previous experience in rental operations tourism hospitality logistics or customer service
Experience with online bookings social media or digital marketing
BENEFITS:
Company van supplied
Responsibility for local operations in one of Europes popular golf destinations
Opportunity to work independently and make a real impact on customer satisfaction
Role within an established international golf rental business
And many more!