Portuguese Speaking Cybersecurity Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between top-tier integral talent and industry-leading organizations. As we continue to expand our footprint, we are proud to offer exclusive opportunities for those seeking impactful jobs in Greece within the high-stakes world of digital security.

Job Overview

We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. In this vital role, you will act as a guardian of digital trust, providing specialized customer support and security guidance to protect users and systems in an increasingly complex cyber landscape.

Key Responsibilities

• Provide high-level assistance to clients regarding cybersecurity software, protocols, and best practices
• Analyze and troubleshoot potential security vulnerabilities to ensure optimal client protection
• Maintain a deep understanding of evolving cybersecurity threats to provide proactive,



expert-level communication
• Handle technical escalations with professionalism, ensuring swift resolution and customer satisfaction
• Collaborate with international security teams to document incidents and improve internal defensive strategies
• Ensure all interactions follow strict security compliance and data privacy regulations
• Educate end-users on safe digital behaviors to prevent common security breaches

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role
• Valid EU passport or work permit allowing residency and employment in Greece
• Proven interest or background in the Cybersecurity industry or technical support sectors
• Strong analytical mindset with the ability to solve complex technical problems under pressure
• Excellent communication skills in English to operate effectively within our diverse team

Benefits

What We Offer

• Competitive Mon

📌 Portuguese Speaking Cybersecurity Customer Experts (Barcelona)
🏢 Mercier Consultancy MD
📍 Barcelona