Portuguese Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.

Job Overview

We are currently scouting for a talented professional to fill the Portuguese Speaking Search Engine Customer Expert position in Greece. This is a unique opportunity to join one of the most prestigious customer support services hubs in the Mediterranean, providing world-class assistance to users globally while enjoying a career-defining experience.

Key Responsibilities

• Provide high-quality support to users, ensuring excellence within the customer support services sector
• Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction




• Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment
• Communicate complex information clearly and empathetically to Portuguese-speaking users
• Collaborate with international teams to optimize service delivery and operational efficiency
• Achieve individual and team-based KPIs consistent with industry standards for top-tier support
• Contribute to the continuous improvement of support documentation and internal service processes

Requirements

• Native or fluent Portuguese (spoken and written)
• Valid EU passport (mandatory)
• Proficiency in English for corporate communication
• Strong problem-solving skills and a passion for technology and search engines
• Exceptional communication skills, essential for success in customer support services
• Willingness to relocate to Greece and embrace a new international career challenge

Benefits

What We Offer

• Competitive Monthly Salary
•

📌 Portuguese Speaking Search Engine Customer Expert (Barcelona)
🏢 Mercier Consultancy MD
📍 Barcelona