20 oct
|
Examplecorpsandbox
|
Barcelona
20 oct
Examplecorpsandbox
Barcelona
About the positionWe believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.Greenhouse is looking for aSenior Account Manager, Enterpriseto join our team in the Barcelona officeAs customer-facing product experts, our Customer Support Specialists lead our efforts to showcase Greenhouse as not just a set of useful recruiting features, but as a platform for organizational change. You’ll be a part of a team that has a high bar for customer happiness and strives to help our customers transform the way they hire.Often cited by our users as the "best thing about Greenhouse," Senior Account Executives work with our Customer Success, Product, and Engineering teams to provide a level of support that best helps our stakeholders. This unique opportunity puts you in the best position to have insight into the product roadmap,
manage expectations for future releases, and elevate our customers’ experience with Greenhouse.Who will love this job:Anadvocate- you thrive on engaging with our customers, working hard to help them succeedAproblem solver- you creatively find solutions and discover workarounds using the resources availableAwordsmith- you communicate clearly, concisely, and with a friendly toneAhelper- you are friendly and patient, crafting a positive experience for our customers with each interactionAnefficient worker- you juggle priorities without breaking a sweat, maintaining an excellent level of organizationAgreat teammate- you contribute ideas to elevate your greater team and help them succeedWhat you’ll do:Serve as first point of contact for all support communications – primarily via email and online chat – to answer questions, provide assistance, troubleshoot issues, and route product feedback appropriatelyDiagnose and r
📌 Senior Account Manager (Barcelona)
🏢 Examplecorpsandbox
📍 Barcelona