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Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).This role performs configurations, actions installations and attends to break/fix events.Owns larger portions of an installation,



break/fix incidents at a low to medium level of complexity during project lifecycleTakes responsibility for problem resolution and troubleshooting during project lifecycleEscalates complex problems to the relevant third parties.Assists with the documentation of standard operating procedures relating to installations and fixes during ops handoverCompiles and maintains project administration (Time Capture and feedback to stakeholders)Conducts elementary presentations within the customer's organization.Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.Developing fundamental project and administration abilityDeveloping understanding and appreciation of technical design principles and compute layers.Ability to develop an understanding of fundamental project and administration processes.Demonstrate a client service orientation.Knowledge on security concepts and application of those concepts.Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.Developing knowledge in s

📌 Senior Associate Security Technical Services Systems Integration Specialist (Cataluña)
🏢 The Nippon Telegraph And Telephone Corporation (NTT)
📍 Cataluña