Role: Customer Success Manager - Spanish SpeakingLocation: Remote - trip to Paris office once every other month.Benefits: Stock Options, Healthcare, PensionSalary: €35,000-€40,000 base + 25% bonus About the Company:We're working with a market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola. The Role:As a Customer Success Manager you'll manage a portfolio of accounts, focusing on retention, development, and revenue growth. Key responsibilities include: * Building and managing long-term client relationships (C-level to operations). * Retaining and developing a strong customer portfolio of 90-100 accounts * Preventing churn while identifying upsell and cross-sell opportunities. * Monitoring KPIs and achieving monthly retention and sales growth targets. * Collaborating closely with Sales, Product,



and Marketing teams. This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment. What We're Looking For * 3+ years of experience as a Customer Success Manager in a SaaS environment. * Background in the MarTech industry (preferred). * Fluent Spanish and English (essential) * Proficiency in tools like Salesforce, Planhat, ChurnZero, or Custify is a plus. * A proactive, results-driven mindset with excellent communication skills. What's in It for You? * Generous benefits package: stock options, healthcare, pension. * The flexibility to work remotely from anywhere. * Opportunity to work with general brands and shape marketing strategies. * Demonstrated ability to increase customer satisfaction. #J-18808-Ljbffr

📌 Customer Success Manager (Andalucía)
🏢 SaaS organization
📍 Andalucía