Preply is seeking a Lesson Experience Improvement Specialist to strengthen the end-to-end lesson journey—from scheduling to issue handling—across Product, Supply Operations, and Customer Care. Hybrid work in Barcelona, Spain or Kyiv, Ukraine, with a focus on scalable workflows and policy fixes.
You will translate customer signals and performance data into actionable improvements, drive cross-functional roadmaps, and help launches land smoothly while reducing support debt.
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📌 Lesson Experience Optimizer (Madrid)
🏢 Preply
📍 Madrid
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