Romanian Speaking Player Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals into high-impact roles, ensuring that both our candidates and clients thrive within the dynamic landscape of general business.
Job Overview
We are currently scouting for a talented individual to fill the Romanian Speaking Player Support Specialist position in Bulgaria for a major player in the Gaming & Esports sector. This is an exceptional opportunity to launch a career in one of the most exciting, fast-paced industries while enjoying a fully supported relocation experience.
Key Responsibilities
Provide high-quality support to gaming community members via live chat, email, and tickets in Romanian.
Assist players with technical troubleshooting, account management, and in-game transaction inquiries.
Stay updated on the latest industry trends within Gaming & Esports to provide expert-level guidance.




Collaborate with internal teams to elevate complex technical bugs or community issues.
Ensure all interactions reflect the premium brand voice of our Gaming & Esports client.
Maintain a deep understanding of game mechanics, patches, and tournament events to assist the user base effectively.
Contribute to the continuous improvement of the support knowledge base through player feedback.
Native or fluent Romanian (spoken and written) skills are mandatory for this role.
Valid EU passport (mandatory for employment in Bulgaria).
A genuine passion for Gaming & Esports and familiarity with modern gaming platforms.
Excellent communication skills with a customer-centric mindset.
Ability to thrive in a multicultural, on-site office environment in Sofia, Bulgaria.
Previous experience in customer service or community management is highly advantageous.
What We Offer
Competitive Monthly Salary
Fully Paid Training on pro

📌 Romanian Speaking Player Support Specialist (La Coruña)
🏢 Mercier Consultancy Group
📍 La Coruña