? We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist ?
Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At Extia, our motto is “First who, then what”. We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work® France 2024-25 and Great Place To Work® Europe for the 7th consecutive year, we strongly believe that workplace well-being drives performance.

? Key Job Details
• Location: Barcelona, Spain ??
• Work Model: Hybrid (1-2 days in office) ??
• Client Industry: Financial Services & Insurance ??️
• Languages: Fluent English required (French is a major plus ??)

? Your Mission
You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing day-to-day campaign and journey operations (RUN) while supporting business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B general activities.
?️ What you will do daily




• Operations & Execution: Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
• Incident Management & Troubleshooting: Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
• Business Analysis: Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
• Data Quality & Governance: Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out), and operational KPIs.
• Business Enablement: Create user guides, process documentation, and lead training sessions for regional business teams.

? What we are looking for
• Experience: 5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
• Technica

📌 Senior Business Analyst (Barcelona)
🏢 Extia
📍 Barcelona