Experience the power of a game-changing career

Ready to ditch the ordinary and embrace the extraordinary? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Operations Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion.
Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role
- Improve and monitor operational processes
- Carry out the necessary steps, updating/monitoring of internal regulations
- Participate, coordinate and monitor quality processes
- Manage and supervise personnel
- Optimate work processes and staff productivity




- Collect metrics, analyze these and report to customers
- Organize and optimize shifts
- Conduct regular coaching sessions as well as refresher training for Team Leaders to maintain product/tools knowledge and make them successful at their day-to-day work.

Concentrix is a great match if you:
- Are proficient or bilingual in Spanish plus you have an advanced level English
- Possess previous experience working within a call center environment with a min of 2 years of experience as a manager/supervisor.
- Have excellent organizing and leadership skills
- Possess excellent team management skills.
- Have outstanding communication and interpersonal abilities
- Can implement and manage change

What’s in it for you
- 39 hours/week permanent contract: Monday to Friday from 09:00 to 18:00
- Salary 32.662,92 euros gross/year + up to 5000 euros gross/year in bonus + restaurant card + private medical insurance

📌 Operations Manager (Barcelona)
🏢 Concentrix
📍 Barcelona