At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position
Who We Are

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

We are strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for customers and patients.

The Opportunity

Global Customer Support (GCS)



is the global organization responsible for Technical Services in the Diagnostics Division, which ensures end-user success. We set the standards of innovative and best-in-class service excellence for Roche Diagnostics by keeping our customers at the center of everything we do. We are their voice, and the bridge between them and the General Business teams, ensuring customer satisfaction is at the center of product designs and updates. Thereby, we support them across borders with solutions by providing training, knowledge, spare parts, and tools to meet their needs. Therefore, by equipping them with the right tools and developing their skills, we enable and maintain customers' operations, contributing to shaping healthcare now and allowing them to change lives tomorrow.

Our passion lies in supporting our customers and affiliates and being a trusted partner because OUR HEART BEATS FOR CUSTOMER SERVICE. Within Knowled

📌 Global Learning Catalyst (San Cugat del Vallés)
🏢 Roche
📍 San Cugat del Vallés