19 oct
|
Jobgether
|
España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Account Manager - Mid-Market (Hebrew Speaking) based in Spain.
Join a customer-focused cybersecurity team dedicated to helping organizations strengthen their security posture and prevent cyber threats. As a Technical Account Manager, you will serve as a trusted technical advisor to mid-market customers across Europe, helping them maximize the value of their security solutions. You will guide customers through onboarding, provide proactive technical support, and recommend best practices to improve platform adoption and performance. Working closely with support, engineering, and sales teams, you will resolve complex technical issues and advocate for customer needs. Your ability to communicate fluently in Hebrew and English will be essential to building strong relationships with customers at every organizational level. This remote opportunity combines technical problem-solving, customer success, and collaboration in a fast-moving cybersecurity environment.
n
Accountabilities:
You will act as the primary technical point of contact for assigned customers, ensuring they receive proactive guidance, timely issue resolution, and the support needed to achieve their security objectives. You will also collaborate with internal teams to improve customer satisfaction, strengthen retention, and identify opportunities for growth.
•
Serve as the primary technical contact for mid-market customers, complementing customer support teams across the EMEA region.
•
Onboard new customers and guide them through platform adoption, configuration, and best practices.
•
Conduct periodic platform health checks, provide product training, and recommend improvements to customer security operations.
•
Advocate for customer needs by documenting feedback and coordinating with relevant internal stakeholders.
•
Build relationships with stakeholders at all le
📌 Technical Account Manager (España)
🏢 Jobgether
📍 España