Join us to shape the future of work: your next adventure awaits

We’re looking for a Principal IT Engineer to own and evolve the technology experience of our global workforce.

This is a senior individual-contributor role with broad ownership across identity, endpoint management, workplace applications, IT automation, security controls, and service operations.

You will work in a integral, product-led, high-paced technology company, partnering closely with Security, Engineering, People, Finance, Legal, and business teams to ensure employees can work securely, efficiently, and with minimal friction across multiple countries and time zones.

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Responsibilities
Corporate IT & Workplace Technology

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Own the architecture and continuous improvement of our corporate IT environment.

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Manage and optimize identity, SSO, authentication, device management, and access controls.

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Own technologies including Google Workspace, Okta, Workspace ONE, Slack, and other critical workplace SaaS platforms.

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Define endpoint standards across Windows, macOS, and mobile devices.

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Drive device trust, conditional access, compliance, and secure access to corporate applications.

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Evaluate and implement new workplace technologies and SaaS solutions.

IT Operations & Global Helpdesk

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Drive the technical excellence and continuous improvement of global IT service delivery and helpdesk operations, partnering with IT management to improve scalability, reliability, and operational efficiency.

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Ensure business continuity and support coverage for critical IT services and incidents.

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Define service standards, SLAs, escalation processes, monitoring, and operational metrics.

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Act as the senior technical escalation point for complex identity, endpoint, networking, SaaS, and workplace technology issues.

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Create technical standards, guidelines, documentation, and operating procedures for more junior IT team members.

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Mentor and provide technical direction to IT engineers and support teams,

📌 HQ - Principal IT Engineer (Madrid)
🏢 Jobandtalent
📍 Madrid