Mission: Responsible for the commercial development and branding of Tod’s within the store as well as customer experience and satisfaction.

Main activities:

Develop the store sales turnover:

• Guarantee the implementation of Tod’s commercial policy within the store
• Setting of sales objectives and periodic analysis of the results achieved
• Implementation of the selling ceremony in accordance with the Brand guidelines
• Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
• Guarantee the implementation of CRM actions in order to develop the customer database
• Supervise the coordination of Trade marketing events
• Analyse sales reports and customer feedback
• Propose action plans in order to exceed the set objectives and increase turnover
• Guarantee correct invoicing and collection procedures
• Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis

Team management:





• Organize the activity of the store: planning, determine collective and individual actions
• Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
• Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
• Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions

Ensure brand image:

• Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
• Guarantee customer satisfaction
• Guarantee compliance with the rules and procedures within the store

Profile:

Experience:
• 2/3 years minimum team management experience

Specific Competences:
• Management
• Luxury sales a

📌 TOD´S Group (Barcelona)
🏢 TOD'S Group
📍 Barcelona