At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Sant Cugat del Vallès Site Supply Chain / Order to Cash (O2C) Area A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche. Doing now what patients need next.
Key Challenges & Responsibilities
- Billing & Receivables Management: Manage the end-to-end billing and collection process for assigned accounts,



monitoring the evolution of accounts receivable balances and ensuring the accurate submission of invoices through appropriate channels (e.g., electronic platforms, EDI).
- Incident & Invoice Corrections: Analyze, document, and execute necessary invoice corrections due to incidents or returns, following established procedures to eliminate root causes and secure timely cash collection.
- Special Billings & Account Administration: Handle special billings, open accounts, post-billings, and credit notes. Source and verify required documentation to maintain an accurate customer master file.
- Customer Contact & Relationship: Maintain direct, fluid, and personalized contact with customers ( reserving a portion of time for direct interactions/visits when necessary) to address payment delays, reconcile accounts, and simplify administrative procedures.
- Process Simplification & Cross-Functional Alignment: Maintain a integral vision of the entire Invoice-to-Cash process. Work side-by-side with comm

📌 Billing To Cash Agent (Barcelona)
🏢 Roche
📍 Barcelona