As our Corporate IT & Systems Engineer (m/f/d), you will be the hands-on owner of the technology our teams rely on every day. You will keep identity, devices and business applications running smoothly and securely, while helping drive a major transformation of our collaboration, identity and endpoint platforms from Microsoft to Google.
This is not a ticket-only helpdesk role. You will own problems end to end, work with senior stakeholders and external IT partners, and automate repetitive work so that IT scales without adding headcount. You will report to the Senior Manager, Corporate Technology & Security.
This is a contract position, initially for 3 months with the possibility of extension, depending on the progress of our transformation project.
Location: This role is fully remote. We are open to candidates across Europe, with a preference for Germany, Spain, Portugal and Ireland.

Core responsibilitiesIdentity & access:
• Administer Google Workspace, JumpCloud, Microsoft 365 and key SaaS platforms.
• Manage the full user lifecycle (onboarding, role changes, offboarding)



and configure SSO, MFA, groups and role-based access.
• Support access reviews and remove unused accounts.

Device management:
• Enrol and manage macOS and Windows devices through JumpCloud and Intune.
• Deploy applications, policies and updates, support CrowdStrike endpoint protection, and handle laptop preparation, shipping, replacement and inventory.

Employee support:
• Be the front door of IT.
• Provide responsive Level 1 and Level 2 support, write clear user guides, and fix recurring issues at the source rather than ticket by ticket.

Technology transformation:
• Help deliver our migration from Microsoft 365 to Google Workspace, including device re-enrolment from Intune to JumpCloud and the migration of accounts, groups, data and application authentication.
• Test changes, support users, track issues through to resolution, and coordinate with migration partners while keeping ownership in-hou

📌 Corporate IT (España)
🏢 Hilo By Aktiia
📍 España