19 oct
|
WW Talents
|
Madrid
Work remotely from Greece while developing your career in customer support, and B2B customer experience.Working Location: Greece – Remote. Working remotely from another country is not possible.Work Model: Remote within Greece. Work anywhere in Greece.Compensation: €1,045.72 gross/month (paid over 14-month) + performance bonus upto 10% of the salary + relocation packageWorking Schedule: Monday to Friday, with occasional weekend shifts and rotating shifts - 5 days/week, 8 hours/dayRelocation Package: flight ticket+ 2 weeks hotel accommodation + airport pick up + real estate fee coverageYour RoleAs a Portuguese-Speaking Customer Support Agent, you will provide first-line B2B customer support for integral leading brands.You will assist business customers with printer troubleshooting, software-related inquiries, technical issues,
and consumable orders through phone and email.Your ResponsibilitiesProvide Portuguese-speaking B2B customer service and support via phone and email.Assist customers with software-related inquiries and basic technical problems.Process and manage ordersDocument customer interactions and technical issues using CRM and ticketing systemsDeliver professional, accurate, and solution-oriented customer support.Maintain high standards of customer satisfaction and service quality.What We Are Looking ForNative-level or C1 proficiency in Portuguese.B2 English proficiency for training, internal communication, and knowledge base access.Excellent written communication and interpersonal skills.Good computer literacy and confidence using digital tools.Strong problem-solving, customer service, and business communication skills.Ability to work independently in a remote environment.Customer-focused, professional, and solution-oriented mindset.What We OfferStructured onboarding, including a 2-week nesting period.Progressive training and development, with full independence expected within 6 months.International working environment and professional development opportunit
📌 Portuguese-Speaking Customer Support Agent | Greece-Based | Relocation Support (Madrid)
🏢 WW Talents
📍 Madrid