About QatiumQatium is the AI Water Platform for utility operations. We help utilities visualize networks, simulate decisions, and optimize performance — tackling one of the world’s most urgent challenges: up to 50% of clean water is lost before it reaches the tap. Our mission is to make water infrastructure smarter, more resilient, and more efficient, giving utilities full visibility and control in a seamless digital environment.The RoleWe are looking for a talented, results-driven Customer Success Manager to help our customers succeed and grow with Qatium. You will be a trusted advisor to our customers, helping them adopt Qatium, achieve measurable impact, and confidently use AI-enabled workflows — translating product capabilities into clear operational and business outcomes. If you enjoy working in a fast-paced, international environment and are passionate about helping customers succeed, we would love to hear from youKey ResponsibilitiesCustomer Engagement & Onboarding:



Lead smooth onboarding experiences and training sessions that help customers get value from Qatium from day one.Relationship Management: Build strong, trust-based relationships with customers and partners, guiding them through challenges and supporting long-term success.Adoption & Value Realization: Monitor usage, identify opportunities to increase adoption, and share insights that drive measurable impact.AI Adoption & Education: Help customers understand Qatium’s AI-enabled capabilities, including practical use cases, benefits, limitations, and adoption paths. Share feedback with Product to improve how AI features are understood and used in real operations.Advocacy: Champion customer needs internally, working with Product, Sales, Support, and Marketing to improve the customer experience and create success stories.Growth: Identify upsell and cross-sell opportunities in partnership with Sales, helping customers expand their impact with Qatium.Feedback & Reporting: Share customer feedback, account h

📌 Customer Success Manager (Valencia)
🏢 Qatium
📍 Valencia