19 oct
|
MACADAM
|
Barcelona
Corporate Sales Engineer - German (Remote) Spain - Barcelona
Full time
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. The future of cybersecurity starts with you.
CrowdStrike is seeking a Corporate Sales Engineer to be part of the team. You will be responsible for changing what the security market and customers believe is possible with our next-generation endpoint cyber security technology. This role will be supporting the German Corporate Team in deploying, configuring and demonstrating CrowdStrike's security platform (Falcon) to prospective customers. This includes creating and delivering technical demonstrations of the products, learning new hacking attack techniques and testing them within the CrowdStrike platform, gathering customer technical requirements, creating evaluation test plans, working through Proof of Values (POV) with prospects and managing the evaluation process to a successful conclusion.
Learn and test different cyber security attack techniques against the CrowdStrike Falcon platform.
Provide informal training to the Corporate team on CrowdStrike technology and competitive messaging.
Serve as our customers' primary point of contact for feedback and resolution of issues that require assistance from the Support team.
Proven track record in technical roles (support, consulting, or systems engineering) with demonstrated self-direction and organizational excellence.
Bachelor's degree in Computer Science or equivalent practical experience.
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Native fluency and business level German and English.
Technical understanding of incident response, computer forensics, network administration and management and endpoint security including anti-virus solutions.
Malware analysis experience and Cybersecurity expertise a plus.
Competitive vacation and holidays for recharge
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
We support veterans and individuals with disabilities through our affirmative action program.
The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Your day at NTT DATA
The Networking Remote Field Service Engineer (L1) is an entry level engineering role, responsible for operating in region and provides a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
Maintains the support process and ensures that requests for support are handled according to the procedures.
Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
Provides service recovery, following resolution of incidents.
Maintains secure, accurate, complete,
and current configuration on configuration items (CIs).
Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
Ability to work hard and put in longer hours when it is necessary.
Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Juniper, Aruba, RiverBed etc.
Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Networking technologies such as (but not limited to) Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc.
Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
Entry level experience in technical support to clients.
Entry level experience in diagnosis and troubleshooting.
Entry level experience providing remote support in Networking technologies.
Entry level experience in relevant technology.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune General 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D; to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. Join our growing global team and accelerate your career with us.
Competitive vacation and holidays for recharge
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
NTT DATA is proud to be an equal opportunity employer. We support veterans and individuals with disabilities through our affirmative action program.
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