At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
We build network intelligence and security solutions for Internet Service Providers (ISPs), helping operators understand their networks and subscribers, protect customers from threats, and turn those insights into lower churn, fewer support calls, and new revenue. As Staff Product Manager, you will work directly with the Director of Product and take end-to-end ownership of one product in a portfolio of four, spanning network analytics, security, and subscriber-experience solutions (Device ID, App ID, network security, parental controls). You will be the technical counterpart to engineering and data science, and a credible voice with ISP customers, from network engineers to executives. Own the roadmap and outcomes for your product area, tied to operator and business metrics (churn, support-call deflection, adoption, detection quality) rather than feature counts.
Turn strategy into clear priorities, requirements, and acceptance criteria for engineering, data science, and operations.
Work daily with tech leads on architecture trade-offs, dependencies, and release readiness across cloud,
firmware/embedded, and data pipelines, including firmware rollout constraints.
Own the interface with data science and research labs: define problem statements, evaluation metrics, and criteria for moving research into production.
Experience in networking or network security (telecom/ISP, network analytics, threat detection, or similar), and understanding of IP, DNS, routing, Wi‑Fi, and network telemetry such as flow data and gateway telemetry.
~ Experience working with data science/ML teams across the model lifecycle.
~ Experience with large-scale cloud-native architectures.
~ Experience using AI tools to speed up research and analysis, with sound judgment on where human decisions matter.
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Charter, Liberty General, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software‑defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi‑vendor, open‑platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
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📌 Manager - Product Manager (España)
🏢 PLUME
📍 España