Job Description

Job Title: Service Operations Specialist 2
Department: Field Operations
Reports To: Field Operations Manager
Location: Pamplona
Job Summary

The Service Operations Specialist II supports the End-to-End process and independently coordinates technical and operational activities across project execution, commissioning, warranty, and after-sales phases for utility-scale solar projects. The role is intended for experienced field professionals who can manage daily site operations, lead commissioning work, resolve complex technical issues, and provide cross-functional support to Project Management, Field Operations, Warranty, and After Sales.
Key Responsibilities

Project Execution and Site Support

Coordinate daily site activities with customers, contractors, Project Management, and assigned field resources. Monitor and support installation and commissioning progress against approved milestones, identify deviations, and drive or recommend corrective actions within the assigned scope. Develop site-support strategies, technician work plans, resource needs,



and execution priorities for assigned projects. Verify compliance with approved drawings, installation manuals, commissioning procedures, quality requirements, and contracted service scope. Lead site-readiness assessments, mechanical-completion reviews, punch-list management, and technical handover preparation. Provide concise daily or weekly reporting on progress, risks, constraints, decisions, and required actions.
Commissioning and Technical Support

Lead cold and hot commissioning activities, functional validation, and technical acceptance within assigned authority. Serve as a technical escalation point for mechanical, electrical, control-system, installation, and operational issues. Provide advanced remote and on-site troubleshooting and coordinate specialist support when needed. Define plant functionalities and operating requirements with customers before commissioning and document the agreed techni

📌 Service Operations Specialist II – Pamplona, Spain (Madrid)
🏢 Soluciones Técnicas Integrales Norland S.L.U
📍 Madrid