Applications Support Analyst

-

Oracle Fusion Cloud

Would you like to join an Oracle project at a particularly exciting stage — contributing to its implementation and evolution, and then becoming a key member of the team supporting the platform long term?

We are looking for an

Applications Support Analyst

to join our established international industrial company currently undergoing an important transformation of its enterprise applications landscape.

You will join the organisation during the

implementation of a new version of Oracle , contributing your functional expertise, supporting the project and helping connect business needs with technology.

Once the implementation phase is completed, you will remain part of the

Enterprise Applications team , ensuring the smooth operation of Oracle Fusion Cloud, supporting internal users and contributing to the continuous improvement and evolution of the platform.

This is a

permanent, home-based position from anywhere in Spain or Portugal , working in an international environment with colleagues,



users and partners across different countries.

Your role
Your mission will be to ensure that enterprise applications operate smoothly and reliably, providing high-quality support to internal users and acting as a bridge between business stakeholders, technical teams and external support partners.

Your main responsibilities will include:

Investigating, analysing and resolving

incidents and requests related to enterprise applications , applying strong problem-solving and root-cause analysis skills.

Providing functional support across

Oracle Fusion Cloud

applications.

Collaborating with internal teams and external support partners to ensure incidents and problems are addressed promptly.

Managing escalations and following issues through to resolution.

Working in line with established

SLAs , while understanding business priorities and urgency.

Proactively identifying opportunities to improve

system performance, stab

📌 Applications Support Analyst (Madrid)
🏢 Domino Printing Sciences
📍 Madrid