19 oct
|
Tata Consultancy Services
|
Andalucía
19 oct
Tata Consultancy Services
Andalucía
Are you an LSS (Local Site Support) Engineer seeking a new interesting challenge? If your answer is yes, keep reading, this could be just what you're looking for WHAT WILL YOU DO? * Provide onsite support for desktops, laptops, mobile devices, printers and workplace technology. * Diagnose and resolve hardware, software, connectivity and end-user issues. * Set up, deploy, replace and retire devices throughout their lifecycle. * Support meeting rooms, audiovisual equipment and collaboration tools. * Maintain accurate IT asset records and assist with inventory checks and audits. * Coordinate escalations, hardware repairs and vendor interventions when required. * Document incidents, requests and technical procedures, contributing to service improvement. WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE? * Windows operating systems and Microsoft 365. * Active Directory and identity management concepts. * Microsoft Teams and collaboration platforms. * IT Service Management tools. * Network fundamentals: TCP/IP, LAN, Wi-Fi and VPN. * Device lifecycle and IT asset management processes.
* MacBook support and Microsoft Intune. WHAT ARE WE LOOKING FOR? * 1 to 3 years of experience in IT Support, Desktop Support, Field Services or End User Computing. * Experience supporting users in a corporate enterprise environment. * Degree or diploma in IT, Computer Science, Engineering or a related area, or equivalent practical experience. * Strong troubleshooting, analytical and customer service skills. * Effective communication, attention to detail and ability to manage multiple priorities. * Proactive approach and ability to collaborate with local and global technology teams. WHERE AND WHEN? * Workplace: Onsite at the Ericsson office in Malaga (Calle Severo Ochoa), with occasional planned travel to Seville. * Work Schedule: 8x5. WHAT CAN WE OFFER YOU? * Permanent contract - We offer indefinite contracts from the first day. * Pay and benefits - Competitive salary and a adaptable compen
📌 LSS (Local Site Support) Engineer (Andalucía)
🏢 Tata Consultancy Services
📍 Andalucía