Hungarian Speaking Travel Support Advisor
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on our bespoke approach to talent acquisition, ensuring that every candidate finds a role that elevates their professional trajectory while providing our partners with exceptional human capital solutions.
Job Overview
We are currently seeking a motivated professional for a Hungarian Speaking Travel Support Advisor position in Bulgaria. This role is a fantastic opportunity for individuals looking to advance their career within the general travel industry while enjoying the vibrant lifestyle found in one of Eastern Europe's fastest-growing business hubs.
Key Responsibilities
Provide high-level travel support and consultation to Hungarian-speaking clients across various communication channels.
Manage travel bookings, itinerary modifications, and cancellations with precision and a customer-centric focus.
Act as a primary point of contact for traveler inquiries, ensuring a seamless experience from departure to arrival.
Resolve complex travel-related issues, demonstrating expert problem-solving skills to maintain industry standards.
Collaborate with global travel partners to provide real-time updates and expert advice on destinations and policies.
Maintain meticulous documentation of all travel-related requests and account interactions within our internal database.
Consistently achieve and exceed performance KPIs to qualify for the rewarding monthly performance bonus program.
Native or fluent Hungarian (spoken and written) skills are mandatory for this role.
Professional proficiency in English to collaborate within our international team environment.
Previous experience in the travel industry, tourism, or customer support is highly valued.
A valid EU passport or the legal right to work within the European Union.
📌 Hungarian Speaking Travel Support Advisor (Granada)
🏢 Mercier Consultancy Group
📍 Granada
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