Spanish Speaking Video Streaming Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class organizations across Europe. We specialize in providing bespoke recruitment solutions for the integral BPO and technology sectors, ensuring that every placement serves as a career-defining milestone for our candidates.
Job Overview
We are currently searching for talented individuals to join our team as Spanish Speaking Video Streaming Customer Experts. This Spanish Speaking Video Streaming Customer Experts position in Greece is the perfect opportunity to combine your passion for entertainment with a high-impact career while enjoying the beauty of the Mediterranean.
Key Responsibilities
Provide world-class support to subscribers of leading global video streaming platforms
Assist users with technical troubleshooting, billing inquiries, and account management through various digital channels




Maintain high levels of customer satisfaction by resolving streaming quality issues and connectivity concerns efficiently
Stay updated on the latest content releases and platform features to provide informed, enthusiast-level support
Document customer interactions accurately within our internal CRM to improve service standards
Contribute to a high-performance team culture dedicated to excellence in the streaming entertainment industry
Engage with Spanish-speaking customers to ensure a seamless, localized experience that reflects the premium nature of the brand
Requirements
Native or fluent Spanish (spoken and written) for professional client communication
Valid EU passport or right to work in Greece
Passion for the video streaming industry and a proactive interest in digital entertainment trends
Strong problem-solving skills and the ability to navigate multiple software platforms simultaneously
Previous experience in customer service or technical support is highly pre

📌 Spanish Speaking Video Streaming Customer Experts (La Coruña)
🏢 Mercier Consultancy MD
📍 La Coruña