Pencil is seeking an Account Manager, Customer Success to own the commercial and strategic health of a portfolio of Pencil accounts across Europe. You’ll manage renewals and expansions, shape the roadmap, and partner with your CST counterpart to ensure a seamless platform experience and a compelling client narrative about where the partnership is heading.
You’ll thrive in a SaaS, advertising tech environment, with 3–5 years in customer success or account management, agency experience, and a
📌 Strategic SaaS Account Manager (Madrid)
🏢 Pencil
📍 Madrid