? We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist! ?
Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At Extia, our motto is “First who, then what”. We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work® France 2024-25 and Great Place To Work® Europe for the 7th consecutive year, we strongly believe that workplace well-being drives performance.
? Key Job Details
- Location: Barcelona, Spain ??
- Work Model: Hybrid (1-2 days in office) ??
- Client Industry: Financial Services & Insurance ??️
- Languages: Fluent English required (French is a major plus ??)
? Your Mission
You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing day-to-day campaign and journey operations (RUN) while supporting business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B integral activities.
?️ What you will do daily
- Operations & Execution: Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
- Incident Management & Troubleshooting: Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
- Business Analysis: Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
- Data Quality & Governance: Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out),
and operational KPIs.
- Business Enablement: Create user guides, process documentation, and lead training sessions for regional business teams.
? What we are looking for
- Experience: 5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
- Technical Mastery: Strong, hands-on experience with Salesforce Marketing Cloud (SFMC) and SQL fundamentals for data query/segmentation.
- International Background: Experience working in global, multi-brand, or multi-country environments.
- Key Skills: Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language.
? Why join Extia?
At Extia, we firmly believe in our core principle: “First who, then what.” First the person, then the project.
✨ Real Flexibility – A work model adapted to your project and work-life balance
? Personalized Training Plan – We design your professional growth roadmap with you
? Triple Support System – A Coach, a Manager, and an HR Specialist always by your side
? Competitive Benefits Package – Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card
? International Environment – Over 3,000 colleagues across Europe and Canada
? Great Place to Work – A workplace culture built on proximity, transparency, and genuine support
? Active Community & Events – Team buildings, charity initiatives, tech meetups, and internal celebrations… We love connecting beyond work!
? Interested or know someone who would be a great fit?
Apply now or send me an email! ☕?
?
[email protected]
📌 Senior Business Analyst (Barcelona)
🏢 Extia
📍 Barcelona