- Job Category Desktop Support, Service Desk and IT Helpdesk
- Employee Type ESP - Fixed Term Employee
- Manage Others No

Contact information
- Contact Name Talent Acquisition Team
- Contact Email

Description
€22 157,19 per annum - An initial contract of 12 months with the possibility of renewal
Join our team as an IT Support Engineer and support enterprise IT operations with hands‑on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early‑career professional to develop your IT career.
If you're working today as an IT helpdesk, IT support, onsite technical support, desktop support engineer, IT technician or ICT service desk, apply for your great next move. Your support helps keep general business running and makes a difference every day
Working on‑site in Madrid from Monday to Friday from 9 am to 18 pm .
What will you do:
- Install, troubleshoot, and repair desktops, laptops, and peripherals.
- Perform some Smart Hands support for networking hardware.
- Troubleshoot within Windows / iOS / Android OS support, software installations,



and security updates.
- Manage Active Directory tasks.
- Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi‑Fi).

What will you bring to ESP?
- 3+ years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting
- Proficient Spanish and English (B2 level)
- Good command of Windows O/S
- Microsoft Office 365 troubleshooting experience
- Wireless networking knowledge
- Understanding of network protocols, server hardware and configurations
- Experience with Active Directory
- Advantage: Basic knowledge of LAN‑WAN setups and concepts

Salary €22 157,19 per annum
Holiday entitlement 25 days
Access to a voucher‑based platform on your interests (travel, wellness, sports and more)
Continuous training and access to our ESP Learning Platform with pathways to certification.
- Career Growth: Expand your IT skills with hands‑on enterp

📌 Desktop Engineer (Madrid)
🏢 Esp-Global-Services-3
📍 Madrid