Draiver is seeking a proactive Support Specialist to join the Operations team. You will assist drivers and customers via phone, chat, and email, ensuring swift issue resolution and a high-quality experience. You’ll analyze KPIs, document tickets, and collaborate with multiple teams to improve processes, SOPs, and the knowledge base. English fluency and ticketing experience are essential.
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📌 Junior Support Specialist: Fast-Paced Customer & Ops (Bohonal de los Montes)
🏢 Draiver
📍 Bohonal de los Montes
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