General Information Position Title: ICT Officer Job Category: Strategy & Corporate Services Duty Station(s): Valencia Seniority Level: Associate ICS Level: 08 Contract Type: ICA - IICA - Regular Contract Level: IICA 1 Posting Start Date: 13-Oct-2026 Posting End Date: 28-Oct-2026 Duration: Open-ended subject to organizational requirements, availability of funds and/or satisfactory performance Job Highlight The ICT Officer plays a key role in designing, operating, and continuously improving the Organization's private cloud, private AI platform, and Platform-as-a-Service (Paa S) environments, as well as its public cloud services, in support of operations and missions worldwide. The position involves applying infrastructure-as-code, automation, CI/CD, containerization, and monitoring practices to deliver secure, resilient, and scalable platforms that enable client entities to develop, deploy, and run applications, including AI and machine learning workloads, in complex and often time-sensitive environments. The incumbent provides round-the-clock support, including on-call and rotational coverage, to ensure high availability and rapid incident resolution for mission-critical services. The role contributes to integral operations by promoting reliable service delivery, efficient resource and cost management, and compliance with UN policies, standards, and information security best practices. About the Region The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world's most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. About the Country/Multi-Country Office Not Required - part of GPO/NYPO Job Specific Context The Department of Operational Support (DOS)



is responsible for the delivery and maintenance of the Information and Communications Technology (ICT) infrastructure, systems and software applications in support of the operational requirements of Peacekeeping Missions, Special Political Missions, as well as Department of Peace Operations (DPO) and DOS at Headquarters. ICT is one of the fundamental components that enable substantive work of field missions. Timely and secure communications and information exchange within and between UN Peacekeeping Missions and Headquarters is critical to meet the core strategic, operational and tactical mandate of the United Nations. It is of paramount importance that robust, fault tolerant and scalable ICT infrastructure is in place to maintain operations in the event of natural or manmade disasters, disruption in the theatre of operation, or as Security Council mandates change. The Service for Geospatial, Information and Telecommunications Technologies (SGITT) at the Unite Nations Global Service Center (UNGSC) provides a critical role as the as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative, geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field missions and at Headquarters have access to critical enterprise systems. UNOPS has signed an agreement with the United Nations Global Service Centre (UNGSC) to provide specialized technical support services in the areas of hybrid cloud, platform management, and global identity infrastructure. Within this framework, the Platform Support Unit (PSU) delivers operational and technical support for the hybrid cloud environment (covering public and private cloud),



platform management (including the Private AI platform), global identity infrastructure, and Enterprise Resource Planning (ERP) infrastructure. These services underpin the digital operations of UN entities and field missions and are aimed at enhancing service resilience, security, operational efficiency, and the responsible adoption of emerging technologies. To support the growing demand for cloud-based services, secure identity and access management, private AI capabilities, and reliable ERP operations, this position provides technical implementation, operational support, and innovation assistance to ensure service reliability, system integration, and continuous improvement of the hybrid cloud platform. The incumbent of this position will be personnel of UNOPS under its full responsibility. Role Purpose Under the overall supervision of the UNOPS Programme Manager, and under the direct guidance of the Chief, Infrastructure Operations Section (IOS), and the Chief of the Platform Support Unit (PSU) at the UN ICT Facility in Valencia, Spain, the ICT Officer will provide reliable, secure, and efficient private cloud, private AI, Paa S, and public cloud services within the Platform Support Unit. The incumbent ensures that engineering processes, automation practices, and operational tools are applied consistently and in line with recognized industry standards, while aligning all activities with UNGSC objectives and applicable UN policies, rules, and regulations. The role supports the coordinated delivery and 24/7 operation of platform services across locations and operational contexts, enabling client entities to deploy and run their applications and AI workloads with confidence. Functions / Key Results Expected Summary of Key Functions: Functional Responsibilities: The personnel will be responsible for the following duties: Private Cloud Design, deploy, operate, and maintain the private cloud infrastructure (compute, storage, virtualization), ensuring performance, resilience, capacity, and lifecycle management. Implement backup, disaster recovery, and business continuity arrangements, and support the onboarding of client entities. Private AI Platform Deploy, operate, and optimize the private AI platform, #J-18808-Ljbffr

📌 Ict officer (Valencia do Sil)
🏢 Giga
📍 Valencia do Sil