What You Will Do Define and maintain processes using BPM tools (ADONIS preferred) Identify inefficiencies, risks, and improvement opportunities Align processes with SLAs and service objectives Support Business Continuity (BIAs, BCPs, DR testing) Contribute to DORA and operational resilience initiatives What You Bring 3+ years in process management (BPM) 3+ years in Business Continuity (BIA, BCP, DR) Experience with SLA definition Background in regulated environments (e.G. financial services) Knowledge of risk management Experience with BPM tools (ADONIS or similar) Spanish & English (C1) If you have any questions, check out our

or call Yuliya Stoyko at +34 917095993. For this vacancy we only accept direct applications. Diversity is important to us. Therefore,



we are looking to receiving applications regardless of any personal background. What We Offer Adaptable Work Models We trust our employees and offer a work environment that is well-balanced, productive and fosters success.

Personal Development You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering. Agile Working Methods

Whether through scrum or design thinking,

we solve exciting tasks together in teams.

📌 Business Continuity & Crisis Resilience Lead (Alcobendas)
🏢 Axa
📍 Alcobendas