French Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite integral talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on matching top-tier candidates with life-changing professional opportunities.

Job Overview

We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, where your passion for health technology will directly impact users across the French-speaking market.

Key Responsibilities

- Provide high-quality technical support to customers regarding Fitbit wearable devices and integrated wellness software.

- Champion the Fitness & Wellness industry by assisting users in optimizing their fitness tracking and health monitoring experience.

- Resolve troubleshooting queries via phone, email, and live chat with precision and a customer-centric approach.

- Educate users on the latest fitness features, goal setting, and data synchronization to ensure brand loyalty.

- Maintain accurate logs of customer interactions while adhering to quality and data privacy standards.

- Collaborate with cross-functional teams to resolve complex hardware or software challenges within the fitness ecosystem.

- Contribute to the success of one of the most exciting French-speaking jobs currently available in the region.

- Native or fluent French (spoken and written) is mandatory for this role.





- Valid EU passport or a valid work permit for Bulgaria.

- A genuine passion for the Fitness & Wellness industry and interest in wearable technology.

- Strong communication skills with a flair for problem-solving and technical empathy.

- Ability to relocate to Sofia for this on-site French Speaking Fitbit Customer Support Specialist position in Bulgaria.

What We Offer

- Competitive Monthly Salary that exceeds industry averages for jobs in Bulgaria.
- Fully Paid Training to ensure you become an expert in Fitness & Wellness product support.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home.
- Monthly Performance Bonus for achieving excellence in your support KPIs.
- Access to a vibrant international community of professionals in the heart of Sofia.
- And Much More…

Life in Bulgaria

Choosing one of our jobs in Bulgaria means immersing yourself in a culture that perfectly balances historical charm with a modern, buzzing lifestyle. Bulgaria offers a stunning landscape ranging from mountain retreats to Black Sea beaches, all complemented by a pleasant climate and a cost of living that allows for a high quality of life.

Your relocation to Bulgaria is fully supported, allowing you to focus on settling into a country renowned for its delicious cuisine, friendly locals, and growing expat community. As a professional, you will find that Bulgaria provides the perfect backdrop to advance your career while enjoying an affordable, high-end urban lifestyle in the capital city of Sofia.

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📌 French speaking fitbit customer support specialist - work in sofia, bulgaria (España)
🏢 Mercier Consultancy Group
📍 España