Customer Service Advisor
- VIC, Australia
- Customer Service
- Casual
Looking for a adaptable casual role with a well-loved Australian brand? Join Adairs during our busiest and most exciting trading season and play an important role in helping customers create homes they love.
We're seeking customer-focused Customer Service Advisors to join our team on a casual basis through to March, supporting our peak retail period.
About the Opportunity
You'll be supporting customers across phone, email, live chat and social media. You'll join a friendly and supportive team based in our Chadstone Support Office, helping deliver exceptional service when our customers need us most.
How You’ll Spend Your Day:
- Assisting customers with enquiries on orders, products, deliveries, and returns
- Coordinating with delivery partners to resolve issues quickly and effectively
- Providing support to our stores and internal teams
- Completing admin and ad hoc tasks to keep things running smoothly
Why Join Adairs for the Season?
- A passionate, high-performing team who love what they do
- Fantastic team discounts – 50% off full-price styles, 15% off sale items, plus free shipping
- Access to exclusive sample sales
- Support from our EAP partner for health, financial, and personal wellbeing
- Tailored learning and development through our Adairs Academy
What We're Looking For
- A genuine passion for helping people
- Strong communication and problem-solving skills
- Previous customer service, retail or contact centre experience
- A positive, adaptable and team-focused approach
- Availability to work Monday-Friday and some weekends
Apply Now
If you're looking for a casual opportunity where you can make a real impact, develop your customer service skills and be part of a brand that helps Australians make their house feel like home, we'd love to hear from you.
📌 Customer Service Advisor (Vic)
🏢 Adairs
📍 Vic