Amenitiz is hiring a Customer Success Team Lead to manage a Tier 3 team of 5 specialists, overseeing strategy and execution to improve Net Revenue Retention. The role requires leading with a data-driven churn prevention approach and strong stakeholder collaboration. You will drive proactive customer success, align with Sales, Marketing, Product, and Revenue Operations, and coach the team to deliver continuous retention improvements.
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📌 Customer Success Team Lead — Proactive Retention & NRR (Madrid)
🏢 Amenitiz
📍 Madrid
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