19 oct
|
Concentrix Spain Business Process Outsourcing S.L.U.
|
Barcelona
19 oct
Concentrix Spain Business Process Outsourcing S.L.U.
Barcelona
Job TitleCustomer Service Representative - French & Spanish speaking - Automotive - Onsite - FA02
¿Tiene lo que se necesita para triunfar? La siguiente información debe ser leída atentamente por todos los candidatos.
Step into a Game-Changing CareerReady to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions.
If you’re looking to develop your career and feel inspired, this is your opportunity.
As a Customer Service Representative (Onsite), you’ll be part of a dynamic team of game-changers shaping the future of the fashion industry.
Career Growth and Personal DevelopmentWe provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.
What You Will Do in This RoleAt the heart of everything we do is a commitment to people — our clients, their customers, our teams,
our community, and our planet.
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
- Call back customers
- Lead management
- Other duties and tasks as assigned
Your QualificationsWe welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.
- Are bilingual or proficient in French with an advanced level of Spanish and English
- A minimum of a high school diploma is required (additional qualifications are considered an asset).
- A strong interest in the t
📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona