19 oct
|
Clearcorrect
|
Madrid
19 oct
Clearcorrect
Madrid
About StraumannStraumann Group is a global leader in dental healthcare, combining innovation, experience, and a strong commitment to quality to make advanced dental solutions accessible worldwide. It brings together several well-known brands, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, and Dental Wings.
About StraumannStraumann Group is a integral leader in dental healthcare, combining innovation, experience, and a strong commitment to quality to make advanced dental solutions accessible worldwide. It brings together several well-known brands, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, and Dental Wings.
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In 2017, the company entered the clear aligner market by acquiring ClearCorrect, strengthening its position in esthetic dentistry and expanding its expertise in orthodontics.
The company’s success is driven by its people and culture, which emphasize trust, collaboration, diversity, and innovation.
Straumann fosters a “player-learner” mindset, encouraging employees to take responsibility, embrace change, and continuously learn and grow.
About The RoleThe Customer Care Specialist plays a critical role in delivering high quality experience to ClearCorrect customers. As part of our Customer Care team, you will support dental professionals through expert guidance, technical assistance, and effective case management. This position requires a strong customer centric mindset, a collaborative approach, and a commitment to continuous learning and improvement.
Role PurposeTo provide professional, accurate, and timely support to ClearCorrect customers, ensuring a seamless and positive customer journey. The role also contributes to building internal knowledge as a Subject Matter Expert, helping elevate team capabilities and strengthen our service standards.
Key Responsibilities
- Customer Support & Techn
📌 Customer Care Specialist WE (Madrid)
🏢 Clearcorrect
📍 Madrid