German-Speaking Client Support Agent (Alicante (Alacant))

German-Speaking Client Support Agent (Alicante (Alacant))

19 oct
|
WW Talents
|
Alicante (Alacant)

19 oct

WW Talents

Alicante (Alacant)

Are you a German speaker looking to build an international career? Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment.

Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
Work Location: Piraeus, Athens, Greece
Work Model: On-site (Monday to Friday with occasional weekend shifts; Rotating working hours
Salary: €1,300 gross paid over 14- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket,airport pick up)

Your Role
As a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues,



and ensuring a positive customer experience across multiple communication channels.

Your Responsibilities

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- Provide high-quality customer service in German via phone, email, and chat
- Assist customers with general inquiries, product and service information, orders, and account-related requests
- Handle customer concerns and complaints professionally, providing timely and effective solutions
- Accurately document customer interactions and update records using CRM and customer support systems
- Deliver friendly, professional, and solution-oriented support throughout the customer journey
- Collaborate with internal teams to resolve customer issues efficiently
- Follow company procedures, service standards, and quality guidelines
- Maintain high levels of customer satisfaction xghoner and service quality

What We Are Looking For

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- C1/C2 level German
- English proficiency at B2-C1 level for training and internal communication
- Previous experience in cust

📌 German-Speaking Client Support Agent (Alicante (Alacant))
🏢 WW Talents
📍 Alicante (Alacant)

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