Technical Account Manager (Madrid)

Technical Account Manager (Madrid)

19 oct
|
Simply TV
|
Madrid

19 oct

Simply TV

Madrid

About Simply.TVAt Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.Headquartered in Copenhagen, and supported by over 400 of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it.Join us, and let’s make content discovery simple, powerful, and inspiringThe RoleAs a Technical Account Manager (TAM) at Simply.TV, you’ll serve as a trusted technical advisor and strategic partner for our key clients.



Your mission is to ensure customers gain maximum value from our data and technology solutions — helping them integrate, optimize, and grow with Simply.TV. This role combines technical expertise, problem-solving, and customer empathy. You’ll work closely with Product, Engineering, and Sales teams to ensure our clients’ success — from onboarding and implementation to proactive support and long-term relationship management.ResponsibilitiesYou are successful when:- You build and maintain strong, long‑term relationships with key clients, deeply understanding their technical environment and business goals.- You provide proactive guidance, roadmaps, and best practices to help customers optimize their use of Simply.TV’s metadata solutions.- You collaborate cross‑functionally with Product, Engineering, and Sales to resolve complex technical issues and deliver impactful solutions.- You monitor account health, identify potential risks, and act as the customer advocate during escalations.- You le

📌 Technical Account Manager (Madrid)
🏢 Simply TV
📍 Madrid

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