Job Title:Fashion Support Consultant (Polish-speaking) – On-site MX01Job DescriptionExperience the power of a game - changing careerIf you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in fashion.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs aFashion Support Consultant on our team, you will:- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users’ demands. - Log call details onto call management systems and provide response and resolution within SLA.



- Maintain service and product knowledge and expertise associated with applications specific to individual customers. - Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project. - Understand and comply with administrative dutiesYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:- Are proficient or bilingual in Polish and advanced in English - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolution - Have Working knowledge of IT Platform, equipment, and applications such as Windows/MS Offic

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix
📍 Barcelona