We are looking to hire a Junior IT Support Technician eager to learn and grow within our IT Operations team. We value a solid technical foundation, strong analytical skills, and the drive to develop alongside experienced colleagues.Key Responsibilities- Workplace Support: User support, resolving endpoint issues (Windows/Mac devices, peripherals, user accounts, and access management).- HW & SW Troubleshooting: Diagnosing and resolving technical issues across both physical equipment (PCs, local networks, printers) and corporate software.- Network & Communications Maintenance: Assisting with basic maintenance, monitoring, and troubleshooting of local network infrastructure (switches, Wi-Fi access points, routers, and IP telephony).- OSS/BSS Maintenance & Support: Progressive involvement in Tier 1/Tier 2 maintenance for internal business applications and operational support.- Deployments & Projects: Direct assistance with IT logistics and technical setup for office openings and closures.

📌 It Support Technician (Madrid)
🏢 Prosegur
📍 Madrid