German-Speaking Client Support Agent (Comunidad Valenciana)

German-Speaking Client Support Agent (Comunidad Valenciana)

19 oct
|
WW Talents
|
Comunidad Valenciana

19 oct

WW Talents

Comunidad Valenciana

Are you a German speaker looking to build an international career? Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment. Work Location: Piraeus, Athens, Greece Work Model: On-site (Monday to Friday with occasional weekend shifts; Rotating working hours Salary: €1,300 gross paid over 14- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket,airport pick up) Your Role As a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels. Your Responsibilities * Provide high-quality customer service in German via phone, email, and chat * Assist customers with general inquiries,



product and service information, orders, and account-related requests * Handle customer concerns and complaints professionally, providing timely and effective solutions * Accurately document customer interactions and update records using CRM and customer support systems * Deliver friendly, professional, and solution-oriented support throughout the customer journey * Collaborate with internal teams to resolve customer issues efficiently * Follow company procedures, service standards, and quality guidelines * Maintain high levels of customer satisfaction and service quality What We Are Looking For * C1/C2 level German * English proficiency at B2-C1 level for training and internal communication * Previous experience in customer service, customer support, technical support, helpdesk, call center, or contact center is preferred but not essential * Excellent communication and problem-solving skill

📌 German-Speaking Client Support Agent (Comunidad Valenciana)
🏢 WW Talents
📍 Comunidad Valenciana

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