Finnish Speaking Solutions Consultant Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we specialize in placing high-performing professionals in dynamic roles, including exclusive Finnish-speaking jobs across the continent. Job Overview We are currently seeking a motivated professional for a Finnish Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity to join a fast-paced Customer Support Services environment in Sofia, offering a blend of professional growth and an incredible international lifestyle. Key Responsibilities * Act as the primary point of contact for Finnish-speaking clients, providing expert assistance within the Customer Support Services sector. * Resolve complex inquiries through phone, email, and chat, ensuring high levels of customer satisfaction. * Maintain comprehensive records of client interactions and solutions provided within the internal support database.



* Collaborate with cross-functional teams to escalade and resolve technical or operational issues efficiently. * Drive positive outcomes by applying advanced product knowledge to offer tailored solutions to the end-user. * Stay updated on company policies and industry trends to provide consistent and accurate service. * Participate in team briefings to improve support processes and contribute to a high-performance work culture. * Native or fluent Finnish (spoken and written) is strictly required. * Professional proficiency in English for internal communication. * Previous experience in a Customer Support Services role is highly advantageous. * Valid EU passport or appropriate work authorization for Bulgaria. * Strong problem-solving skills and a passion for delivering exceptional service. * Readiness to relocate to Sofia for this career-defining position in Bulgaria. What We Offer * Competitive Monthly Salary *

📌 Finnish Speaking Solutions Consultant (Canarias)
🏢 Mercier Consultancy Group
📍 Canarias