About Events Arena
Events Arena is a Barcelona-based B2B travel agency specialising in premium sports and cultural event packages across Europe. As a recognised distributor for major sports events (football, F1, MotoGP, rugby, tennis, basketball and more), we work exclusively with professional clients through long-lasting partnerships. We are a growing company, working with our own in-house technology and tools embedded in our daily workflow.
We’re looking for an experienced, detail-oriented Sales Executive to manage reservations end-to-end and support our B2B clients with precision and responsiveness.
The role
You will be the operational backbone of our sales flow, handling reservations from end to end across our flash-sale and distribution channels, managing client relationships with precision, and keeping the team informed through proactive monitoring. You will work at the intersection of sales, operations and customer service, in an event-driven environment.
Key responsibilities
Booking management
• Daily processing of reservations from flash-sale and large-scale distribution operations
• Verification of booking accuracy: dates, quantities, options and conditions
• Internal coordination to ensure smooth reservation execution
• Booking confirmations and follow-up
• Transmission of client listings to suppliers (hotel roomings, transfers, etc.)
After-sales service & client relations
• Handling client requests: questions, modifications, cancellations, specific needs
• Preparing quotes and tailored commercial proposals
• Rigorous follow-up of client files through to closure
Monitoring & reporting
• Daily analysis of pricing spreads and internal tools
• Proactive reporting on stock status and sales trends
• Alerting the relevant teams in case of operational or commercial risk
Other
• Ad hoc support to day-to-day logistics when needed
What we’re looking for
• Previous professional experience in customer service or client relations
• Experience working with a CRM
📌 Booking Agent (Barcelona)
🏢 EVENTS ARENA
📍 Barcelona
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