Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job DescriptionPosition Summary The Credit Controller Analyst I supports the Order to Cash organization by managing credit exposure and trade debt collection for the North America region. This role manages medium-to-high complexity customer portfolios, performs credit and financial analysis, resolves account issues, supports order releases, and partners with customers and internal teams to ensure timely collections and appropriate credit risk management. The role also supports process improvement, documentation, training, and resolution of medium-complexity escalations. Key Responsibilities * Manage a medium-to-high complexity customer portfolio, ensuring compliance with payment terms and credit limits while maintaining accurate collection activity and account status in ERP, Cforia/GetPaid, and related systems. * Perform credit risk assessments for new and existing customers, including financial statement analysis, and recommend appropriate credit limits, risk categories, payment terms,



and credit line increases in accordance with the approval matrix. * Support collection targets by following up on outstanding balances, negotiating payment plans, tracking unapplied or unidentified payments, and escalating uncollectible accounts for third-party collection or legal action after due diligence is completed. * Review and manage Credit Hold activities and release orders based on customer credit analysis and trade accounts receivable. * Establish credit terms for new customers and review and upscale requests for extended payment terms as required. * Investigate and resolve account discrepancies and disputes, including credit/debit notes, unapplied cash, and incorrectly applied payments, coordinating with the appropriate teams to reconcile customer accounts. * Partner with customers, Sales, Cash Applications, and other internal teams to resolve inquiries, facilitate approved credit card payments, and support c

📌 Credit Controller Analyst I (León)
🏢 ThermoFisher Scientific
📍 León