OverviewMoncler is currently looking for aBarcelona - Paseo de GraciaAs a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.OverviewMoncler is currently looking for aFull-Time Client Advisor Managerto join the team of our boutique inBarcelona - Paseo de GraciaAs a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.Your ImpactBUSINESSSalesEngage with customers, understand their needs, recommend products, and drive transactions to increase revenue and ensure satisfaction.Product KnowledgeUnderstand product features, benefits,



and applications to enhance sales and client experience.KPI ManagementSet, track, and optimize key performance indicators to measure and improve business effectiveness.CLIENTClientelingBuild and maintain strong, personalized client relationships through attentive service and tailored recommendations to foster loyalty.After-salesDeliver excellent client service by handling returns, exchanges, and warranty claims while addressing feedback and promoting additional sales.Client ExperienceProvide exceptional service, promptly address concerns, offer personalized assistance, and maintain a welcoming atmosphere.Client DevelopmentDevelop and execute the store’s client strategy, upgrading current clients, expanding the client base, and achieving long‑term clienteling goals.PROCEDURESSystem & ProcessesImplement, maintain, and optimize store operations for seamless business workflows.STORE IMAGEWindows and DisplayCreate engaging showcases to attr

📌 Client Advisor Manager (Madrid)
🏢 Moncler
📍 Madrid