What you’ll be doingGuide new clients through onboarding and implementation journeysAct as a trusted partner, ensuring customers get maximum value from the productDeliver a high quality customer experience across multiple touchpointsCollaborate cross-functionally with Sales, Product, and Support teamsIdentify opportunities to improve processes and client satisfactionBuild strong, long lasting relationships with customersThese roles play a key part in ensuring successful adoption and a seamless customer experience from day oneWhat we’re looking forExperience in customer facing roles (Onboarding, Success, Support, or Account Management)Strong communication and relationship-building skillsA proactive, solution oriented mindsetHigh attention to detail and ability to work autonomouslyConfidence delivering training, guidance,



or product support to clientsWe are actively hiring candidates who are fluent in DutchPlus strong English for internal collaboration(Language fluency is essential as you’ll be working directly with customers in your market.)You’ll thrive here if you:Enjoy working with customers and solving real-world problemsAre confident communicating across cultures and languagesLike working in a fast-paced, evolving environmentTake ownership and care about delivering excellent experiencesAre curious, adaptable, and always looking to improveBe part of a growing international teamWork in a collaborative, supportive environmentGain exposure to multiple markets and culturesOpportunities for development and progression

📌 Customer Support Specialist (Madrid)
🏢 Momentum Global
📍 Madrid